PROACTIQ - Transform Your Business

Transform Your Business The Proactiq Way

Empowering organizations through proactive intelligence, smart technology, and trusted partnership.

Your Trusted Remote-First Operations Partner.

Over a Decade of Customer Support Excellence

Mastery in Support | Email | Chat | Voice

Seamless Ticket Management

Brand-aligned tone of voice with comprehensive ticket handling that ensures consistent customer experiences across all channels.

High-Impact Knowledge Base

Strategic content creation that reduces support workload while empowering customers with self-service solutions.

Scalable Customer Experiences

Customer support systems designed to perform and scale with your business growth and evolving needs.

Customer Focus

24/7 Support available.

Customer Satisfaction

98% Success Rate.

Response Time

Below 1hr Average.

Resolution Rate

98% First Contact.

We don’t just use platforms — we take them further.

Enterprise Trust. Startup Agility.

Your Data. Always Protected.

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HIPAA Compliant

Secure handling across email, chat, voice & self-service with privacy-first processes built for sensitive industries.

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SOC 2 Compliant

Independently audited systems & policies with robust controls against unauthorized access, ensuring security, availability, and confidentiality.

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Microsoft 365 Security

Enterprise-grade security infrastructure backing all our operations and client collaborations.

Why Virtual Work Works at Proactiq

Remote work by design, not by convenience.

Top Talent Nationwide

Hire the best, anywhere in India.

Reliable Infrastructure

Power backup + enterprise-grade connectivity.

World-Class Security

SOC 2 + Microsoft 365 secure collaboration.

Cost-Efficient, High Quality

Lower overheads. Better pricing. Zero compromises.

Always Connected

Flexible schedules. Client-aligned coverage. Round-the-clock responsiveness.

Smarter. Safer. Faster. Better.

What Drives Proactiq

Values That Build Better Businesses

Ready to Transform Your Operations?

Partner with Proactiq for secure, scalable, proactive support.

Get Started Today