Welcome to ProactiQ

Reimagine outsourced customer support.

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Few Words About Us

ProactiQ transcends traditional outsourced customer support. We leverage cutting-edge solutions to anticipate customer needs, proactively resolve issues, and elevate your customer experience to new heights. Our industry-leading approach ensures your customers receive exceptional service, consistently exceeding expectations.

Experience Anticipatory Customer Care

Our proactive approach identifies and addresses potential issues before they escalate, minimizing customer frustration and maximizing satisfaction.

Embrace Innovation and Expertise

We leverage cutting-edge technology and a team of passionate, highly trained professionals to deliver best-in-class service across all channels.

Elevate Your Brand with Every Interaction

Our focus on building positive customer relationships fosters brand loyalty and empowers your business to thrive.

Vision

To be the undisputed leader in outsourced customer support, revolutionizing the industry through proactive solutions, exceptional service, and unwavering dedication to customer success.

Core Values

Customer Centricity

Prioritizing customer needs and satisfaction in every interaction.

Innovation

Embracing new technologies and methodologies to continuously improve service delivery.

Proactiveness

Anticipating customer needs and proactively resolving issues.

Excellence

Striving to deliver exceptional service that consistently exceeds expectations.

Collaboration

Working together as a team and fostering a culture of open communication.

Services

Proactive Contact Center Voice Support

Our multilingual virtual agents and highly trained representatives deliver exceptional phone support, ensuring your customers reach the right person every time, 24/7.

Proactive Email and Chat Support

We provide prompt, efficient email and chat support, leveraging automation and skilled agents to streamline communication and answer inquiries swiftly.

Data Entry and Data Processing

Our data specialists ensure accurate and secure data management, freeing your team to focus on core business activities

Web Design and Development

We craft user-friendly websites and applications that enhance your customer journey and provide a seamless omnichannel experience.

Contact

1441, 11th Cross, Kengeri Satellite Town, Bangalore, Karnataka, India, 560060

contact@proactiq.com