How Proactiq collects, uses, shares, and protects personal information.

PROACTIQ SERVICES OPC PRIVATE LIMITED is a company incorporated in India with its registered office at 1441, 11TH Cross, Kengeri Satellite Town, Bangalore, Karnataka, India 560060.

Our company identifiers are CIN U82200KA2024OPC190297 and GST 29AAOCP8698N1ZY. For privacy questions or requests, you may contact us at hello@proactiq.com.

We may collect information you choose to share with us, such as your name, email address, company name, project details, service interest, communication preferences, and any other information submitted through our contact forms, chat tools, or direct communication.

We may also collect limited technical information automatically, such as browser details, device information, consent selections, session identifiers, and basic usage data needed to operate the website securely and effectively.

We use personal information to respond to enquiries, evaluate project fit, prepare proposals, deliver services, maintain business records, support customer communication, secure the website and our systems, and improve how our business operates.

If you engage with our chat assistant, we may use the information shared in that conversation to continue the discussion, capture a lead, or help route the enquiry to the appropriate team.

Depending on the nature of the interaction, we may process personal information because it is necessary to respond to your request, prepare for or perform a contract, comply with a legal obligation, pursue our legitimate business interests, or rely on consent where consent is required by applicable law.

We may share information with service providers and business partners who help us operate our website, communications, hosting, development environment, lead management, analytics, or client delivery activities, provided that such sharing is reasonably necessary and subject to appropriate safeguards.

We may also disclose information where required by law, to protect rights or security, or in connection with a business transaction, restructuring, or professional advice process.

We use essential browser storage and similar technologies to support website functionality, remember consent choices, and maintain core user experience settings.

Where non-essential analytics, marketing, or CRM-related technologies are introduced, they will be handled in accordance with our Cookie Policy and applicable consent requirements.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, delivering services, maintaining records, resolving disputes, enforcing agreements, and meeting legal or regulatory obligations.

We use reasonable technical and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Because we may work with clients, vendors, or infrastructure providers in more than one jurisdiction, personal information may be processed outside your country of residence where permitted by law and where appropriate safeguards are in place.

Depending on the laws that apply to you, you may have rights to request access to your personal information, request correction, request deletion, object to certain processing, restrict processing, withdraw consent where consent is the basis of processing, or request information about how your data is used.

To exercise a privacy request, email hello@proactiq.com. We may need to verify your identity before completing a request.

Our website and services are intended for business and professional use. We do not knowingly collect personal information directly from children.

We may update this Privacy Policy from time to time to reflect changes in law, technology, business operations, or our data practices. The revised version will be posted on this page with an updated effective date.