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Lesson 1·6 min

The Modern Sales System

Read the article below

80% of deals are lost to poor follow-up, not bad products

Harvard Business Review found that 80% of sales require at least 5 follow-up calls after the initial meeting — yet 44% of salespeople give up after just one. This isn't a talent problem. It's a system problem.

A CRM solves it. When every contact, conversation, and next step is recorded in one place, nothing falls through the cracks — regardless of how many deals you're managing simultaneously.

The three things a CRM actually does

  • Memory — stores every contact, conversation, and commitment so you never forget
  • Visibility — shows you exactly where every deal stands at any moment
  • Accountability — tells you what needs to happen next and by when

How Proactiq CRM is structured

Proactiq CRM has four interconnected components:

  • Contacts — Individual people (leads, prospects, customers)
  • Companies — The organisations your contacts belong to
  • Deals — Live revenue opportunities moving through your pipeline
  • Activities — Calls, emails, meetings, and notes logged against contacts and deals
Start with people, not companies. Deals are won with people, not logos. Build your contact database first, then link contacts to their companies.