Zoho charges per user, forces you into a maze of products, and still doesn't handle GST natively. Here's why Indian SMBs are switching to Proactiq OS.
Why Indian businesses loved Zoho — and why they're leaving
Zoho was built in India. You'd expect it to nail Indian compliance. But the reality is different.
GSTR-1 export isn't part of Zoho CRM — you need Zoho Books, which is a separate product with a separate subscription. Payroll that handles PF, ESIC, and PT automatically? That's Zoho Payroll, another subscription. Projects, CRM, HR, Finance — each is a separate Zoho app, each with its own pricing, data, and interface.
By the time you run an Indian SMB on "Zoho", you're often paying for 4-6 Zoho products and spending a week just getting them to talk to each other.
The real cost of Zoho for an Indian team
Let's be specific. A 15-person Indian business using Zoho typically needs:
Proactiq OS Growth Plan: ₹2,999/month. All modules. All 15 users. No extra products.
What Proactiq does differently
GST-native, not GST-bolted-on: Every invoice in Proactiq auto-calculates CGST/SGST/IGST based on the customer's state. GSTR-1 data is always ready. No separate Books product needed.
One platform, 18 modules: CRM, Projects, HRMS, Payroll, Finance, Helpdesk, LMS, Marketing, Inventory — all under one login, one data model, one price.
AI across everything: The AI in Proactiq works across all modules. Ask it about sales, projects, payroll, or compliance — same AI, same context.
Indian payroll built-in: PF, ESIC, PT, TDS calculations are in the core HR module. No separate payroll subscription.
Who should switch from Zoho to Proactiq?
Switch if you:
Stay on Zoho if you:
Migration from Zoho to Proactiq
Proactiq supports CSV import for contacts, deals, accounts, and leads from Zoho CRM. Most businesses complete the migration in under a day. [Start your free migration →](/signup)
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