Customer Stories

Real results. Real businesses.

How Indian businesses save time, cut costs, and grow revenue with Proactiq OS.

IT Services

TechCraft Solutions

Pune · 18-person agency

45%

faster invoice-to-payment cycle

₹8.2L

in tool subscription costs saved annually

3 deals

won that would have been missed (AI follow-ups)

The Challenge

Managing 40+ client projects across 6 tools. CRM in HubSpot, projects in Notion, timesheets in Excel, invoices in Tally. Data constantly out of sync.

The Solution

Moved everything to Proactiq OS. CRM + Projects + Timesheets + Finance in one platform. Set up AI follow-up automations for leads.

Results

  • 45% faster invoice-to-payment cycle
  • ₹8.2L in tool subscription costs saved annually
  • 3 deals won that would have been missed (AI follow-ups)
"The AI Command Brain told us one morning that we had 3 overdue invoices totaling ₹4.8L. We didn't even know. That one alert paid for Proactiq 6 times over."

Rohan M., Founder

Food & Hospitality

Rasa Cloud Kitchen

Hyderabad · 2-outlet cloud kitchen

3 days → 2 hours

monthly payroll processing time

12%

reduction in food cost (visibility led to waste reduction)

0 GST errors

since switching (was averaging 2-3 per month)

The Challenge

Payroll for 24 staff done manually every month. GST billing error-prone. No visibility into food costs or actual profit per outlet.

The Solution

Proactiq HR for payroll automation, Finance for GST-compliant billing, Inventory for food cost tracking.

Results

  • 3 days → 2 hours monthly payroll processing time
  • 12% reduction in food cost (visibility led to waste reduction)
  • 0 GST errors since switching (was averaging 2-3 per month)
"I used to spend 3 days every month doing payroll. Now it takes 2 hours including review. That's 30+ hours a year I'm spending on growing the business instead."

Priya K., Operations Head

Legal Services

LegalEdge Consulting

Mumbai · Solo consultant + 2 assistants

4 hrs → 20 min

time to create a client proposal

45d → 18d

average invoice payment cycle

2 more clients

onboarded due to time saved

The Challenge

Client proposals took 4-6 hours. Contract drafting from scratch for every engagement. Invoice payments always 45+ days late.

The Solution

AI Quote Builder for proposals, AI Contract Generator for agreements, Finance with automated payment reminders.

Results

  • 4 hrs → 20 min time to create a client proposal
  • 45d → 18d average invoice payment cycle
  • 2 more clients onboarded due to time saved
"I used to spend whole Sundays writing proposals. Now I do it in 20 minutes on my phone during lunch. The AI knows how to write them better than I do, honestly."

Aditya S., Legal Consultant

Education

BrightPath Academy

Bengaluru · 150-student coaching centre

24% reduction

in fee defaults (auto-reminders)

₹2.1L

in outstanding fees collected in first month

5 hours

saved monthly on payroll processing

The Challenge

Fee collection was completely manual. 20-30% of students had outstanding fees. Staff payroll with 15 teachers was a nightmare every month.

The Solution

Finance for fee invoicing with UPI payment links and auto-reminders. HR for staff payroll and leave management.

Results

  • 24% reduction in fee defaults (auto-reminders)
  • ₹2.1L in outstanding fees collected in first month
  • 5 hours saved monthly on payroll processing
"We collected ₹2.1 lakhs in outstanding fees in the first month just because the auto-reminders went out. That money was just sitting there."

Divya R., Director

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