Managing Payments & Collections

Getting paid is the point — track every rupee

Creating an invoice is only half the job. The other half is making sure that invoice becomes cash in your account. Proactiq's payment tracking system makes your outstanding receivables impossible to ignore.

Recording a payment

When a client pays, go to Finance → Invoices, open the invoice, and click Record payment. Enter:

• Amount received (can be partial)
• Payment date
• Method (Bank transfer, UPI, Cheque, Cash, Card)
• Reference number (UTR, cheque number, or transaction ID)

When the full amount is recorded, the invoice status automatically changes to Paid. Partial payments show how much is still outstanding.

The collections dashboard

Filter your invoice list by Overdue to see every invoice past its due date. This is your collections priority list. Work it top-down by amount.

Collections best practice

• Day 1 past due: Send a friendly reminder via email (use the invoice email feature)
• Day 7 past due: Follow up with a phone call
• Day 14 past due: Escalate to a formal notice
• Day 30 past due: Consider pausing future work until payment is received