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🏗️Construction·Customer Support & Helpdesk

Customer Support & Helpdesk for Construction Companies in India

Every customer issue resolved. Nothing lost in WhatsApp.

Structured support ticketing for Indian businesses — built to handle Indian GST, PF/ESIC compliance, and the realities of running a construction business in India.

🎧 50% faster resolution

Free plan forever · Paid from ₹1,999/month · Cancel anytime

The Customer Support & Helpdesk problems every construction company knows

If any of these sound familiar, you need a better system.

Client complaints about quality or delay handled via WhatsApp

Snagging list (defects after handover) managed on paper

No systematic post-handover feedback from buyers

How Proactiq Customer Support & Helpdesk fixes this for construction companies

Built specifically for how construction businesses work in India.

Client complaints logged with contractor assignment and resolution timeline

Snagging list managed digitally — item by item to completion

Post-handover NPS survey sent automatically to every buyer

What you get with Proactiq Customer Support & Helpdesk

All included in every plan, from free to enterprise.

Ticket management
SLA tracking & alerts
Customer portal
Email-to-ticket
AI response suggestions
CSAT scoring
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our constructionbusiness.”

Harish Reddy

MD, Real Estate & Construction, Hyderabad

Simple pricing for construction businesses

All 19 modules in every plan. No per-module fees.

Free

₹0

forever · 3 users

Start free

Starter

₹1,999

/month · 10 users

Upgrade
Most Popular

Growth

₹2,999

/month · 25 users

Upgrade

Scale

₹4,999

/month · unlimited

Upgrade

Ready to modernise your construction business?

Start free. No credit card. No setup fee. Your customer support & helpdesk is ready in 60 seconds.