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🏥Healthcare·Customer Support & Helpdesk

Customer Support & Helpdesk for Healthcare Companies in India

Every customer issue resolved. Nothing lost in WhatsApp.

Structured support ticketing for Indian businesses — built to handle Indian GST, PF/ESIC compliance, and the realities of running a healthcare business in India.

🎧 50% faster resolution

Free plan forever · Paid from ₹1,999/month · Cancel anytime

The Customer Support & Helpdesk problems every healthcare company knows

If any of these sound familiar, you need a better system.

Patient complaints are verbal — no record, no resolution tracking

Insurance claim disputes take months with no visibility

Staff escalations reach administration without documentation

How Proactiq Customer Support & Helpdesk fixes this for healthcare companies

Built specifically for how healthcare businesses work in India.

Every patient complaint logged with resolution timeline

Insurance disputes tracked to settlement

All escalations documented before reaching administration

What you get with Proactiq Customer Support & Helpdesk

All included in every plan, from free to enterprise.

Ticket management
SLA tracking & alerts
Customer portal
Email-to-ticket
AI response suggestions
CSAT scoring
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our healthcarebusiness.”

Dr. Priya Nair

CEO, Multi-Specialty Clinic, Bengaluru

Simple pricing for healthcare businesses

All 19 modules in every plan. No per-module fees.

Free

₹0

forever · 3 users

Start free

Starter

₹1,999

/month · 10 users

Upgrade
Most Popular

Growth

₹2,999

/month · 25 users

Upgrade

Scale

₹4,999

/month · unlimited

Upgrade

Ready to modernise your healthcare business?

Start free. No credit card. No setup fee. Your customer support & helpdesk is ready in 60 seconds.