Launch Special: Get 3 months free on any annual plan. Claim before it expires →
💻IT & Software Companies·Customer Support & Helpdesk

Customer Support & Helpdesk for IT & Software Companies Companies in India

Every customer issue resolved. Nothing lost in WhatsApp.

Structured support ticketing for Indian businesses — built to handle Indian GST, PF/ESIC compliance, and the realities of running a it & software companies business in India.

🎧 50% faster resolution

Free plan forever · Paid from ₹1,999/month · Cancel anytime

The Customer Support & Helpdesk problems every it & software companies company knows

If any of these sound familiar, you need a better system.

Bug reports from clients via email — no tracking, no SLA

Production incidents not linked to the client relationship

No systematic client satisfaction measurement

How Proactiq Customer Support & Helpdesk fixes this for it & software companies companies

Built specifically for how it & software companies businesses work in India.

Client bug reports as tickets with priority and SLA

Production incidents linked to client account history

CSAT scores collected automatically after resolution

What you get with Proactiq Customer Support & Helpdesk

All included in every plan, from free to enterprise.

Ticket management
SLA tracking & alerts
Customer portal
Email-to-ticket
AI response suggestions
CSAT scoring
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our it & software companiesbusiness.”

Arjun Sharma

Founder, IT Services Company, Bengaluru

Simple pricing for it & software companies businesses

All 19 modules in every plan. No per-module fees.

Free

₹0

forever · 3 users

Start free

Starter

₹1,999

/month · 10 users

Upgrade
Most Popular

Growth

₹2,999

/month · 25 users

Upgrade

Scale

₹4,999

/month · unlimited

Upgrade

Ready to modernise your it & software companies business?

Start free. No credit card. No setup fee. Your customer support & helpdesk is ready in 60 seconds.