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💻IT & Software Companies·Customer Support & Helpdesk

Customer Support & Helpdesk for IT & Software Companies Companies Worldwide

Every customer issue resolved. Nothing lost in WhatsApp.

Structured support ticketing for growing companies — built for multi-currency operations, regional compliance workflows, and the realities of running a it & software companies business anywhere.

🎧 50% faster resolution

Free plan forever · Paid from $39/month · Cancel anytime

The Customer Support & Helpdesk problems every it & software companies company knows

If any of these sound familiar, you need a better system.

Bug reports from clients via email — no tracking, no SLA

Production incidents not linked to the client relationship

No systematic client satisfaction measurement

How Proactiq Customer Support & Helpdesk fixes this for it & software companies companies

Built for how it & software companies businesses work across markets.

Client bug reports as tickets with priority and SLA

Production incidents linked to client account history

CSAT scores collected automatically after resolution

What you get with Proactiq Customer Support & Helpdesk

All included in every plan, from free to enterprise.

Ticket management
SLA tracking & alerts
Customer portal
Email-to-ticket
AI response suggestions
CSAT scoring
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our it & software companiesbusiness.”

Arjun Sharma

Founder, IT Services Company, Bengaluru

Simple pricing for it & software companies businesses

Modules tailored to each plan. No per-module fees.

Free

$0

forever · 1 user

Start free

Starter

$39

/month · small teams

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Most Popular

Growth

$89

/month · growing teams

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Business

$169

/month · scale teams

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Ready to modernise your it & software companies business?

Start free. No credit card. No setup fee. Your customer support & helpdesk is ready in 60 seconds.