Customer Support & Helpdesk for IT & Software Companies Companies in India
Every customer issue resolved. Nothing lost in WhatsApp.
Structured support ticketing for Indian businesses — built to handle Indian GST, PF/ESIC compliance, and the realities of running a it & software companies business in India.
Free plan forever · Paid from ₹1,999/month · Cancel anytime
The Customer Support & Helpdesk problems every it & software companies company knows
If any of these sound familiar, you need a better system.
Bug reports from clients via email — no tracking, no SLA
Production incidents not linked to the client relationship
No systematic client satisfaction measurement
How Proactiq Customer Support & Helpdesk fixes this for it & software companies companies
Built specifically for how it & software companies businesses work in India.
Client bug reports as tickets with priority and SLA
Production incidents linked to client account history
CSAT scores collected automatically after resolution
What you get with Proactiq Customer Support & Helpdesk
All included in every plan, from free to enterprise.
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our it & software companiesbusiness.”
Arjun Sharma
Founder, IT Services Company, Bengaluru
Simple pricing for it & software companies businesses
All 19 modules in every plan. No per-module fees.
More Proactiq tools for IT & Software Companies
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