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🏭Manufacturing·Customer Support & Helpdesk

Customer Support & Helpdesk for Manufacturing Companies Worldwide

Every customer issue resolved. Nothing lost in WhatsApp.

Structured support ticketing for growing companies — built for multi-currency operations, regional compliance workflows, and the realities of running a manufacturing business anywhere.

🎧 50% faster resolution

Free plan forever · Paid from $39/month · Cancel anytime

The Customer Support & Helpdesk problems every manufacturing company knows

If any of these sound familiar, you need a better system.

Dealer complaints about product defects handled via WhatsApp

No systematic tracking of warranty claims

Customer escalations reach the MD's phone directly

How Proactiq Customer Support & Helpdesk fixes this for manufacturing companies

Built for how manufacturing businesses work across markets.

Dealer complaints logged, assigned, and tracked to resolution

Warranty claims processed systematically with SLA

Zero complaints reaching the MD without a ticket number

What you get with Proactiq Customer Support & Helpdesk

All included in every plan, from free to enterprise.

Ticket management
SLA tracking & alerts
Customer portal
Email-to-ticket
AI response suggestions
CSAT scoring
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our manufacturingbusiness.”

Rajesh Mehta

MD, Precision Parts Manufacturer, Pune

Simple pricing for manufacturing businesses

Modules tailored to each plan. No per-module fees.

Free

$0

forever · 1 user

Start free

Starter

$39

/month · small teams

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Most Popular

Growth

$89

/month · growing teams

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Business

$169

/month · scale teams

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Ready to modernise your manufacturing business?

Start free. No credit card. No setup fee. Your customer support & helpdesk is ready in 60 seconds.