Customer Support & Helpdesk for Retail Companies in India
Every customer issue resolved. Nothing lost in WhatsApp.
Structured support ticketing for Indian businesses — built to handle Indian GST, PF/ESIC compliance, and the realities of running a retail business in India.
Free plan forever · Paid from ₹1,999/month · Cancel anytime
The Customer Support & Helpdesk problems every retail company knows
If any of these sound familiar, you need a better system.
Customer complaints via email, call, and social media — no unified view
Product return and exchange tracking on paper
Negative reviews on Google spotted days later — no alert
How Proactiq Customer Support & Helpdesk fixes this for retail companies
Built specifically for how retail businesses work in India.
All customer complaints in one ticket system, assigned and tracked
Return and exchange processed systematically with refund status tracked
Google review alerts — respond within hours, not days
What you get with Proactiq Customer Support & Helpdesk
All included in every plan, from free to enterprise.
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our retailbusiness.”
Vikram Patel
Owner, Electronics Retail Chain, Ahmedabad
Simple pricing for retail businesses
All 19 modules in every plan. No per-module fees.
More Proactiq tools for Retail
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