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🛍️Retail·Customer Support & Helpdesk

Customer Support & Helpdesk for Retail Companies Worldwide

Every customer issue resolved. Nothing lost in WhatsApp.

Structured support ticketing for growing companies — built for multi-currency operations, regional compliance workflows, and the realities of running a retail business anywhere.

🎧 50% faster resolution

Free plan forever · Paid from $39/month · Cancel anytime

The Customer Support & Helpdesk problems every retail company knows

If any of these sound familiar, you need a better system.

Customer complaints via email, call, and social media — no unified view

Product return and exchange tracking on paper

Negative reviews on Google spotted days later — no alert

How Proactiq Customer Support & Helpdesk fixes this for retail companies

Built for how retail businesses work across markets.

All customer complaints in one ticket system, assigned and tracked

Return and exchange processed systematically with refund status tracked

Google review alerts — respond within hours, not days

What you get with Proactiq Customer Support & Helpdesk

All included in every plan, from free to enterprise.

Ticket management
SLA tracking & alerts
Customer portal
Email-to-ticket
AI response suggestions
CSAT scoring
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our retailbusiness.”

Vikram Patel

Owner, Electronics Retail Chain, Ahmedabad

Simple pricing for retail businesses

Modules tailored to each plan. No per-module fees.

Free

$0

forever · 1 user

Start free

Starter

$39

/month · small teams

Upgrade
Most Popular

Growth

$89

/month · growing teams

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Business

$169

/month · scale teams

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Ready to modernise your retail business?

Start free. No credit card. No setup fee. Your customer support & helpdesk is ready in 60 seconds.