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🤝Consulting·Customer Support & Helpdesk

Customer Support & Helpdesk for Consulting Companies in India

Every customer issue resolved. Nothing lost in WhatsApp.

Structured support ticketing for Indian businesses — built to handle Indian GST, PF/ESIC compliance, and the realities of running a consulting business in India.

🎧 50% faster resolution

Free plan forever · Paid from ₹1,999/month · Cancel anytime

The Customer Support & Helpdesk problems every consulting company knows

If any of these sound familiar, you need a better system.

Client escalations go directly to partners — no managed process

Knowledge base from past engagements not systematically captured

After an engagement ends, client queries fall into a void

How Proactiq Customer Support & Helpdesk fixes this for consulting companies

Built specifically for how consulting businesses work in India.

Client query ticket with SLA — managed, not ad hoc

Knowledge base articles from every engagement — institutional memory

Post-engagement support with defined scope and response time

What you get with Proactiq Customer Support & Helpdesk

All included in every plan, from free to enterprise.

Ticket management
SLA tracking & alerts
Customer portal
Email-to-ticket
AI response suggestions
CSAT scoring
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our consultingbusiness.”

Ramesh Iyer

Managing Partner, Management Consulting Firm, Chennai

Simple pricing for consulting businesses

All 19 modules in every plan. No per-module fees.

Free

₹0

forever · 3 users

Start free

Starter

₹1,999

/month · 10 users

Upgrade
Most Popular

Growth

₹2,999

/month · 25 users

Upgrade

Scale

₹4,999

/month · unlimited

Upgrade

Ready to modernise your consulting business?

Start free. No credit card. No setup fee. Your customer support & helpdesk is ready in 60 seconds.