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🤝Consulting·Customer Support & Helpdesk

Customer Support & Helpdesk for Consulting Companies Worldwide

Every customer issue resolved. Nothing lost in WhatsApp.

Structured support ticketing for growing companies — built for multi-currency operations, regional compliance workflows, and the realities of running a consulting business anywhere.

🎧 50% faster resolution

Free plan forever · Paid from $39/month · Cancel anytime

The Customer Support & Helpdesk problems every consulting company knows

If any of these sound familiar, you need a better system.

Client escalations go directly to partners — no managed process

Knowledge base from past engagements not systematically captured

After an engagement ends, client queries fall into a void

How Proactiq Customer Support & Helpdesk fixes this for consulting companies

Built for how consulting businesses work across markets.

Client query ticket with SLA — managed, not ad hoc

Knowledge base articles from every engagement — institutional memory

Post-engagement support with defined scope and response time

What you get with Proactiq Customer Support & Helpdesk

All included in every plan, from free to enterprise.

Ticket management
SLA tracking & alerts
Customer portal
Email-to-ticket
AI response suggestions
CSAT scoring
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our consultingbusiness.”

Ramesh Iyer

Managing Partner, Management Consulting Firm, Chennai

Simple pricing for consulting businesses

Modules tailored to each plan. No per-module fees.

Free

$0

forever · 1 user

Start free

Starter

$39

/month · small teams

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Most Popular

Growth

$89

/month · growing teams

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Business

$169

/month · scale teams

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