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🎪Event Management·Customer Support & Helpdesk

Customer Support & Helpdesk for Event Management Companies in India

Every customer issue resolved. Nothing lost in WhatsApp.

Structured support ticketing for Indian businesses — built to handle Indian GST, PF/ESIC compliance, and the realities of running a event management business in India.

🎧 50% faster resolution

Free plan forever · Paid from ₹1,999/month · Cancel anytime

The Customer Support & Helpdesk problems every event management company knows

If any of these sound familiar, you need a better system.

Client last-minute change requests handled verbally — no documentation

Vendor complaint about payment not tracked systematically

Post-event client feedback collected informally if at all

How Proactiq Customer Support & Helpdesk fixes this for event management companies

Built specifically for how event management businesses work in India.

Client change request as a ticket — scope impact documented, approved formally

Vendor non-performance logged and used in future vendor selection

Post-event NPS survey sent automatically — build your case study bank

What you get with Proactiq Customer Support & Helpdesk

All included in every plan, from free to enterprise.

Ticket management
SLA tracking & alerts
Customer portal
Email-to-ticket
AI response suggestions
CSAT scoring
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our event managementbusiness.”

Smita Kulkarni

CEO, Event Management Company, Pune

Simple pricing for event management businesses

All 19 modules in every plan. No per-module fees.

Free

₹0

forever · 3 users

Start free

Starter

₹1,999

/month · 10 users

Upgrade
Most Popular

Growth

₹2,999

/month · 25 users

Upgrade

Scale

₹4,999

/month · unlimited

Upgrade

Ready to modernise your event management business?

Start free. No credit card. No setup fee. Your customer support & helpdesk is ready in 60 seconds.