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🚛Logistics & Transport·Customer Support & Helpdesk

Customer Support & Helpdesk for Logistics & Transport Companies in India

Every customer issue resolved. Nothing lost in WhatsApp.

Structured support ticketing for Indian businesses — built to handle Indian GST, PF/ESIC compliance, and the realities of running a logistics & transport business in India.

🎧 50% faster resolution

Free plan forever · Paid from ₹1,999/month · Cancel anytime

The Customer Support & Helpdesk problems every logistics & transport company knows

If any of these sound familiar, you need a better system.

Shipper complaints about delayed consignments handled over call

Damage claims processed manually — no tracking

No systematic client satisfaction tracking

How Proactiq Customer Support & Helpdesk fixes this for logistics & transport companies

Built specifically for how logistics & transport businesses work in India.

Consignment complaints logged with POD and resolution timeline

Damage claims with photo evidence tracked to settlement

Client satisfaction score collected after every major consignment

What you get with Proactiq Customer Support & Helpdesk

All included in every plan, from free to enterprise.

Ticket management
SLA tracking & alerts
Customer portal
Email-to-ticket
AI response suggestions
CSAT scoring
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our logistics & transportbusiness.”

Sunil Kumar

Director, Fleet Logistics, Delhi NCR

Simple pricing for logistics & transport businesses

All 19 modules in every plan. No per-module fees.

Free

₹0

forever · 3 users

Start free

Starter

₹1,999

/month · 10 users

Upgrade
Most Popular

Growth

₹2,999

/month · 25 users

Upgrade

Scale

₹4,999

/month · unlimited

Upgrade

Ready to modernise your logistics & transport business?

Start free. No credit card. No setup fee. Your customer support & helpdesk is ready in 60 seconds.