Customer Support & Helpdesk for Logistics & Transport Companies in India
Every customer issue resolved. Nothing lost in WhatsApp.
Structured support ticketing for Indian businesses — built to handle Indian GST, PF/ESIC compliance, and the realities of running a logistics & transport business in India.
Free plan forever · Paid from ₹1,999/month · Cancel anytime
The Customer Support & Helpdesk problems every logistics & transport company knows
If any of these sound familiar, you need a better system.
Shipper complaints about delayed consignments handled over call
Damage claims processed manually — no tracking
No systematic client satisfaction tracking
How Proactiq Customer Support & Helpdesk fixes this for logistics & transport companies
Built specifically for how logistics & transport businesses work in India.
Consignment complaints logged with POD and resolution timeline
Damage claims with photo evidence tracked to settlement
Client satisfaction score collected after every major consignment
What you get with Proactiq Customer Support & Helpdesk
All included in every plan, from free to enterprise.
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our logistics & transportbusiness.”
Sunil Kumar
Director, Fleet Logistics, Delhi NCR
Simple pricing for logistics & transport businesses
All 19 modules in every plan. No per-module fees.
More Proactiq tools for Logistics & Transport
Ready to modernise your logistics & transport business?
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