Customer Support & Helpdesk for Pharma & Medical Devices Companies in India
Every customer issue resolved. Nothing lost in WhatsApp.
Structured support ticketing for Indian businesses — built to handle Indian GST, PF/ESIC compliance, and the realities of running a pharma & medical devices business in India.
Free plan forever · Paid from ₹1,999/month · Cancel anytime
The Customer Support & Helpdesk problems every pharma & medical devices company knows
If any of these sound familiar, you need a better system.
Adverse event reporting is manual and often delayed
Stockist complaint about damaged goods handled informally
Doctor query about product efficacy not tracked or documented
How Proactiq Customer Support & Helpdesk fixes this for pharma & medical devices companies
Built specifically for how pharma & medical devices businesses work in India.
Adverse event reported via app — timestamped, routed, and tracked per pharma guidelines
Stockist damage claim logged with product batch and quantity — tracked to resolution
Medical information request from doctor logged and responded within SLA
What you get with Proactiq Customer Support & Helpdesk
All included in every plan, from free to enterprise.
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our pharma & medical devicesbusiness.”
Rahul Verma
GM Sales, Pharmaceutical Company, Ahmedabad
Simple pricing for pharma & medical devices businesses
All 19 modules in every plan. No per-module fees.
More Proactiq tools for Pharma & Medical Devices
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