Customer Support & Helpdesk for Trading & Distribution Companies in India
Every customer issue resolved. Nothing lost in WhatsApp.
Structured support ticketing for Indian businesses — built to handle Indian GST, PF/ESIC compliance, and the realities of running a trading & distribution business in India.
Free plan forever · Paid from ₹1,999/month · Cancel anytime
The Customer Support & Helpdesk problems every trading & distribution company knows
If any of these sound familiar, you need a better system.
Customer complaints about delivery delays handled ad hoc
Product returns and replacement tracking on paper
No escalation path — all complaints reach the owner directly
How Proactiq Customer Support & Helpdesk fixes this for trading & distribution companies
Built specifically for how trading & distribution businesses work in India.
Customer complaint from call centre or field team — logged and tracked
Product return and replacement processed with stock adjustment automatically
Escalation matrix — complaint reaches right person every time
What you get with Proactiq Customer Support & Helpdesk
All included in every plan, from free to enterprise.
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our trading & distributionbusiness.”
Anita Gupta
Director, FMCG Distribution, Delhi NCR
Simple pricing for trading & distribution businesses
All 19 modules in every plan. No per-module fees.
More Proactiq tools for Trading & Distribution
Ready to modernise your trading & distribution business?
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