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📦Trading & Distribution·Customer Support & Helpdesk

Customer Support & Helpdesk for Trading & Distribution Companies in India

Every customer issue resolved. Nothing lost in WhatsApp.

Structured support ticketing for Indian businesses — built to handle Indian GST, PF/ESIC compliance, and the realities of running a trading & distribution business in India.

🎧 50% faster resolution

Free plan forever · Paid from ₹1,999/month · Cancel anytime

The Customer Support & Helpdesk problems every trading & distribution company knows

If any of these sound familiar, you need a better system.

Customer complaints about delivery delays handled ad hoc

Product returns and replacement tracking on paper

No escalation path — all complaints reach the owner directly

How Proactiq Customer Support & Helpdesk fixes this for trading & distribution companies

Built specifically for how trading & distribution businesses work in India.

Customer complaint from call centre or field team — logged and tracked

Product return and replacement processed with stock adjustment automatically

Escalation matrix — complaint reaches right person every time

What you get with Proactiq Customer Support & Helpdesk

All included in every plan, from free to enterprise.

Ticket management
SLA tracking & alerts
Customer portal
Email-to-ticket
AI response suggestions
CSAT scoring
“We switched to Proactiq for our customer support & helpdesk needs. 50% faster resolution is no longer just a promise — it's our daily reality. Best decision we made for our trading & distributionbusiness.”

Anita Gupta

Director, FMCG Distribution, Delhi NCR

Simple pricing for trading & distribution businesses

All 19 modules in every plan. No per-module fees.

Free

₹0

forever · 3 users

Start free

Starter

₹1,999

/month · 10 users

Upgrade
Most Popular

Growth

₹2,999

/month · 25 users

Upgrade

Scale

₹4,999

/month · unlimited

Upgrade

Ready to modernise your trading & distribution business?

Start free. No credit card. No setup fee. Your customer support & helpdesk is ready in 60 seconds.